Kim Says

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Payday loans

I’ll have mine to go

November 9th, 2011 · No Comments

Recently, Boss purchased several items of furniture from
a large retail store I will abbreviate as RTG. Now, when most of us go to a
fast food place and we state that we want our food “to go” we are handed our
food right then and there in a carry out container, hence the meaning of “to
go” we take it with us. At this particular retail store, apparently the “to go”
part actually means that your items will be delivered in about 4 to 6 weeks.

It has been about a month since Boss accepted delivery of
his “to go” furniture and has decided that the mattresses are crap. In less
than a month of sleeping on them, they have developed highs and lows and lumps
and crevices. (He is NOT a large man, so this seems unbelievable). He called
RTG to come and remove the items from his home and refund his money. They said
they would call with the date of pick up and a four hour time frame for
arrival. They never did.

Today, RTG called the office number rather than Boss’
personal cell. They chose the wrong extension and left a message for the wrong
person. They stated that the technician was at the residence and since no one
was there, they will have to re-schedule. Boss called the customer service
number and began a sad little banter with the representative about not calling
to set up the appointment in the first place, calling the wrong number after
the fact and re-scheduling another pick up. The representative apparently
proclaimed she could not change the phone number already listed on the service
call, even though it was the wrong number and the wrong person. Once an account
is set up, it cannot be changed in her computer. Boss simply asked, “Then what
do you do when someone moves? You have ‘to go’ to where the furniture is”. This
encounter gives a whole new meaning to the term “to go”.

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